Help us to break cycles of abuse for generations Donate today

Privacy Policy

Effective Date: May 2025

1. Who we are

Free to Fly is a UK-based charity supporting expectant mothers experiencing domestic abuse. You can contact us regarding privacy concerns at hello@freetofly.org.uk.

2. What information we collect

When you contact us using the form on our website, we collect the following information:

  • Your name
  • Your email address
  • The nature of your enquiry (e.g. donation or volunteering)
  • Your message

This information is not stored on our website or server. It is securely sent by email to a designated staff member’s inbox.

3. How we use your information

We use the details you provide solely to:

  • Respond to your enquiry
  • Process interest in donations or volunteering opportunities

We do not share your information with third-party marketing or analytics services.

4. Donations

If you choose to make a donation, you will be redirected to KindLink, a third-party donation platform. Your payment information and personal data will be collected and processed by KindLink, subject to their own Terms & Conditions and Privacy Policy.

5. Cookies and tracking technologies

Our website uses:

  • Google ReCaptcha, to protect our contact form from spam. This uses cookies and may collect limited data as described in Google’s Privacy Policy.
  • CookieYes, to manage cookie consent. This places a cookie to remember your preferences.

We do not use any advertising or analytics tracking cookies.

6. Your rights

As a UK resident, you have rights under the UK GDPR, including the right to:

  • Request access to any personal data you’ve provided
  • Request that we delete any related correspondence from our inbox or server

To make a request, contact hello@freetofly.org.uk.

7. Children’s privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. Safeguarding policy

The law requires us to share information in certain circumstances:

  • when we have evidence of criminal activity
  • when someone’s life is in danger
  • to protect vulnerable adults or children

We may have a duty in these situations to share information with statutory agencies including (but not limited to) the local authority and the police.

We also advise against submitting anything confidential via our online forms and that we do not offer emergency safeguarding responses.

Our website form submissions may not be checked daily, so please do not use our website as a means to seek help in an emergency.

Please do not submit personal confidential information via our website if you do not agree that you understand the above.

9. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.”